Billing & Finance
Common Services
Note: We accept HSA/FSA cards, credit/debit cards, and checks (in-person only). All fees are due at the time of service unless otherwise arranged.
| Service Type | Rate | Notes |
| Comprehensive Intake Screening | CALL | Ensures appropriate placement; no cost to the client |
| Comprehensive Diagnostic Assessment | CALL | Initial evaluation with clinical recommendations |
| 60-Minute Psychotherapy Session | CALL | Standard full-session rate |
| 45-Minute Psychotherapy Session | CALL | Often used for follow-up or established client sessions |
| 30-Minute Psychotherapy Session | CALL | Appropriate for brief check-ins or targeted interventions |
| Missed Appointment / Late Cancellation | CALL | Charged if less than 24-hour notice is given |
| Sliding Fee Discount Program | CALL | Based on income; ranges from 90%–20% off eligible services |
Cancellation Policy
A 24-hour notice is required for cancellations. Failure to do so will result in a $110 cancellation fee. This ensures availability for others in need of care.
Accepted Insurance Providers
We are in-network with most major plans, including:
· Blue Cross Blue Shield (excluding Blue Local, Blue Value, Blue Home, Blue Essentials)
· Aetna
· Cigna
· UnitedHealthcare / Optum
· Medicaid (North Carolina and South Carolina)
· Medicare
· Ambetter
· Tricare (Out-of-network certified; Prime requires PCM referral)
· Humana
· Medcost
· Most Commercial Insurance Plans
· Most Employee Assistance Programs (EAPs)
If your plan is not listed, call us—we’re happy to verify coverage.
Sliding Fee Discount Program (SFDP)
No one will be denied access to services due to inability to pay. There is a program available based on family size and income.
We provide a Sliding Fee Discount Program for clients whose household income is at or below 200% of the Federal Poverty Guidelines.
Eligibility Requires:
· Proof of income (tax return, W-2, or 2 pay stubs)
· Completed SFDP application
· Reassessment annually or with major financial changes
| Family Size | 100% FPG ($) | 200% FPG ($) | Nominal Fee | Sliding Discount |
| 1 | $15,060 | $30,120 | $0–$10 | 90% – 20% |
| 2 | $20,440 | $40,880 | $0–$10 | 90% – 20% |
| 3 | $25,820 | $51,640 | $0–$10 | 90% – 20% |
| 4 | $31,200 | $62,400 | $0–$10 | 90% – 20% |
| 5 | $36,580 | $73,160 | $0–$10 | 90% – 20% |
| 6 | $41,960 | $83,920 | $0–$10 | 90% – 20% |
| 7 | $47,340 | $94,680 | $0–$10 | 90% – 20% |
| 8 | $52,720 | $105,440 | $0–$10 | 90% – 20% |